We thank you for your support. Now been a week trying to contact customer service for an exchange, no one can answer me whats happening.I would like to be able to review the product, but it has not been delivered. These transactions were only £550 each.
20 minutes being the longest my wife persevered. Our head office is located in Stockholm, but iZettle's products are used by hundreds of thousands of businesses throughout eleven different countries. That's had the worst ever experience with iZettle! [citation needed] Ridiculous amounts of time wasted. It has taken me weeks to get through to their 'chat' assistance and they do not reply to emails. We sell gift cards. E-mail: ir@izettle.com. I was notified to refund the customers money? Number Eighty. Call us on 01424772089 or email numbereightybattle@gmail.com to order. However, I was revoked to have access to this money even tho the money had been cleared by my customers and was showing on my Izettle balance. Treat yourself or buy one for a friend. To Grow Merchant Customers, iZettle Slashes The Cost Of Its Card Readers To Zero. Great for small business.Bye bye IZettle 👋 2nd card reader broken today thats x2 in two years...oh its just out of warranty....i put loads through on card and they earn a good dollar off me...even though you can go online and buy a new reader for £19...these jokers wanted £59 off me an existing customer when I feel they should replace the reader as its no fault of mine...Well no more I'm off to Sumup ordered new card reader from them...better rate of 1.69% from Sumup too.I am a new restaurant operator taking over izettle, and I have to say that this company have by far the slowest customer service and nobody to sort out my issue. We are available to assist you from 9:00 am - 5:00 pm on weekdays. Browse frequently asked questions below or contact our support team directly. Incorrect hardware sent. It’s a great way to support businesses like ours. Stay clear......Would give this company a zero star if i could! Had to email customer service with a query, replied with answer within half an hour... so far so good... proof will be when using in salon, hope no issues as mentioned in previous negative reviews ...Love izettle except that the battery on my izettle 2 doesn't last a session without needing to be recharged. New offers coming soon. Address: Regeringsgatan 59, SE-111 56 Stockholm, Sweden. Company registration number: 556806-0734. 00080, HIGH ST. TN330AG, BATTLE. Very bad customer service and as this is a financial purchase, makes you wonder about their approach to security....When you spend good money on a card reader and after not using it for a while, it tells you system tampered, despite you storing it safely, you would expect there is a reset or way to fix this. When many others have the same issue, it's your job to fix it not get people to buy a newer product.Brilliant service great card machine and app. The iZettle mobile app for Android was released in August 2012. iZettle entered a partnership with Banco Santander in February 2013, who would invest more than €5M in iZettle in June 2013, giving the company access to Santander's customers in the UK, Spain, Mexico and Brazil. Order gift card. I first thought this was just me but have discovered a more than average amount of people reporting this, it almost smells as if iZettle "retired" the card reader by rendering the software unusable to get people on board with the new readers cos they are very unwilling to look into the problem or offer a fix. Contact the iZettle support team. My customers made two successful transactions. iZettle AB (publ). I am 2 days from re opening my restaurant and dealing with them has been stressful and painfully slowly. Ingrid Lunden @ingridlunden / 5 years iZettle, the Swedish payments … Today, I have been on hold for over 2 hours on their contact line. Plus, it appears they do not have any records of items that are not delivered and do not contact customers. All they say is "oh well, it must have been your fault but hey, buy a new one and your problem is fixed." Sorry, not good enough. Complete waste of money.Received izettle 2 card reader within 24 hours of ordering, easy set up account on phone, paired to machine no bother. See on map. Please give us a call to find out about our latest deals. AVOID this company at all costs, unless you want to waste a lot of time with their inefficient team.A shame it takes forever to connect to the phone to complete a transaction.