Round-the-clock availability 1-800-847-2772. It’s helpful to have your TSYS Merchant ID number handy so they can quickly find your organization. TSYS Merchant Solutions is a registered ISO/MSP of Wells Fargo Bank, N.A., Concord, CA; Synovus Bank, Columbus, GA, First National Bank of Omaha, Omaha, NE; and Deutsche Bank, New York, NY for Visa and Mastercard transactions only. How to Read Your Merchant Statement. TSYS Chargeback Team […]You can contact our Customer Support Team using the Payments Portal. Please reach out to the Certification Engineering team for any questions/comments related to upgrading your integration by contacting developer@cayan.com. TSYS encourages you to review your merchant account statement every month. Support Guides for our Account Management tool. We respond by phone or email. To contact us: Option 1.
Technical Support Team For help setting up non-Genius terminals or checking the status of your equipment order.
Welcome to the TSYS Merchant Help Center!
The TSYS website includes a Merchant Support page that has several FAQs and informative articles. From the top-right of the Payments Portal, click your user name. Our simplified, step-by-step statement makes it easy for you to check for accuracy and keep tabs on your processing expenses. TSYS Merchant Solutions is a registered ISO/MSP of Wells Fargo Bank, N.A., Concord, CA; Synovus Bank, Columbus, GA, First National Bank of Omaha, Omaha, NE; and Deutsche Bank, New York, NY for Visa and Mastercard transactions only. TSYS traces its operations way back to the founding of a bank in Columbus, Georgia in 1888.
Production and Technical Support Team. Our technically savvy production team offers around-the-clock assistance specific to authorization and capture functionality or any production issues. Complete the following steps: Step 1. TSYS Chargeback Team […] Read More . TSYS also offers PCI and regulatory support, along with financial relief should a breach occur.
In 1959, the company introduced one of Georgia’s first bank credit cards, and in 1983 launched Total System Services, Inc., which it later named TSYS. TSYS Merchant Support. Li TSYS Merchant Solutions is a registered ISO/MSP of Wells Fargo Bank, N.A., Concord, CA; Synovus Bank, Columbus, GA, First National Bank of Omaha, Omaha, NE; and Deutsche Bank, New York, NY for Visa and Mastercard transactions only. TSYS Chargeback Team […] Read More .
If you have more questions, contact the relevant support team: Genius Support Team For help with setting up or using your Genius device. Technical Support Team For help setting up non-Genius terminals or checking the status of your equipment order. For all other Merchant IDs, Click Here. TSYS recommends that these merchants retain a signed physical paper copy of their merchant receipt in their records for a period of 18 months. Support for PAX, TransIT Pass and ISV Software +1.855.882.0507 tel. VAR Support Team. About TSYS. Acquiring. Support for Merchant Credit Card Processing TSYS ® has accumulated the depth of experience and knowledge necessary to offer and support the most innovative credit card processing solutions in … / Merchant / Support / Genius Help Center Overview; FAQ's; Glossary; Merchant Basics; Terminal & Account; Genius Help Center; Genius Gateway Status; Help Center . Get 24/7 merchant support when you need assistance with processing or equipment operation. Client Support +1.480.333.7600 tel. Partner Support Team For help using the Partner Portal. Follow the prompts to get to Customer Support’s “nontechnical support needs” and a TSYS Representative will come on the line. Merchant Support. Or call us: 1.800.941.6557 For customers who have Merchant accounts through TSYS, you should contact their support department directly when you have questions concerning: Billing Direct deposit TSYS bank statements Updating DBA name on credit card statements* Changing your depositing bank account TSYS's Customer Support can be reached at 800-654-9256.