I placed an order for a 9 X 12 area rug on 11/24/18. I contacted Linda to express my justified dissatisfaction. Linda compensated us for our inconvenience and frustration. Joss & Main | Style is what you make it – in life and at home.
But what’s it like to shop and order from this Wayfair backed giant?
I explained I will once again be faced with guests at my home and no sectional. Or Jan 5th. Let’s dive in and see.Ratings span from A+ (highest) to F (lowest) or NA in some cases.They do make special exceptions for a few of their categories.Most items can be returned for a refund or store credit within 30 days of delivery. You may change your settings at any time. This site uses functional cookies and external scripts to improve your experience.Joss & Main offer home goods, decor, furniture, and more. I spent approximately 3 hours of my life- not in one sitting of course- speaking to multiple Joss and Main/Wayfair customer care representatives. Joss & Main is an online warehouse retailer that offers a wide range home, decor, furniture, and other products. I believe Overstock has the same sectional and as far as I know have no affiliation to Wayfair. (1,036 complaints as of June 2020).So all things considered, do Joss & Main reviews say that it’s a good place to shop? That is soo disappointing coming from a billion dollar company. Find out now.The following purchases cannot be returned.According to the Better Business Bureau, Joss & Main / Wayfair scores a B, which is based primarily on the number of complaints about the company filed to the BBB. They offer a full range of home goods, decor, and furniture products to choose from. After several attempts to contact customer service, I didn't receive a response or resolution. Joss and Main Order tracking provides convenient way to stay informed of current status, unexpected delays, and Of course the delivery of your courier. Returns are perhaps the biggest miss for Joss & Main and one of the largest sources of complaints from users. I first have to say, for me to actually take the time out my day to sit down and type this up, means this has gotten way out of hand. Find what you love. We had an outdoor seating arrangement shipped to us free of charge to accommodate our guests as it was able to ship UPS. I guess this is satisfactory customer care to Jackie Loveland and the Wayfair Executive Team. 1.5M likes. We also received a percentage off the sectional. I turn 40 December 15th and Christmas/New Years fast approaching.
I ordered my sectional on September 17th and have yet to receive it. She was extremely professional and polite and sympathetic to our situation. Here, you can save on furniture and decor when shopping new arrivals, sales, and deals in the app: - Browse thousands of shoppable rooms – living rooms, bedrooms, bathrooms, kitchens, and more. It apparently ships freight only.
That was excellent customer service. When I received the rug the following week I realized JossI am not giving a negative review of this sectional as I have yet to receive it. Style is what you make it – in life and at home. I was soo disheartened as I was having family fly in for a Thanksgiving celebration and would not have adequate seating. Shipping can leave something to be desired, especially if you’re coming from Amazon Prime. Product quality is generally good, but can vary depending on the specific product. Rather than operate a traditional online inventory and storefront, Joss & Main sponsors curated flash sales or … Many returns require the customer to pay for return shipping and there can be other restrictions that make it a less-than-great experience.This site uses functional cookies and external scripts to improve your experience. However, shipping dates are clearly stated and upfront.