In your Network settings, choose Wi-Fi from the left-side menu and click Advanced in the bottom-right corner of the window.

Choose the device you want to view.

Look at the MAC address of your Arris router.

To the best of my knowledge there are no other devices in the house that would be accessing my network. Luckily, it’s an easy check. My name is Aseem Kishore and I am a full-time professional blogger. Then open a new browser tab and type your router’s IP address into the address bar. Your best option is to check your wireless router.

For better results, try both ways and see if you find the same connected devices on the list. Also shows any network shares on the LAN I logged on to my FiOS Router and saw under My Network(Auto-Scan Enabled), in addition to my 2 Dell computers that connected, there are 3 mystery devices, I do not know where they came from: 1. SBG7580-AC, SBG7600 and SBG8300 The ARRIS SURFboard Manager App is a simple way to manage your home Wi-Fi network from the convenience of your mobile device! Is the MAC address of the unknown device the same except for the last 1 or 2 characters?

My app lists the information below. That means you won’t see any devices that are currently offline on the list.One thing you need before you do this is your wireless router’s IP address. Alternatively, you can find those details on the backside of your router together with the IP address.

If you don’t remember your username and password, you can reset the router and then use the default credentials to log in.Welcome to Help Desk Geek- a blog full of help desk tips for IT Professionals and geeks. Depending on your router, this information could be located in different places.No matter what router you’re using, the list of connected devices normally offer the same information. Share your experience with us in the comments below. In order to log into your router’s web interface, you’ll need to open a browser on any of your devices that are connected to your router. If so it’s probably just another interface on the device. Copyright © 2008-2020 Help Desk Geek.com, LLC All Rights ReservedAfter you log in, you’ll need to navigate to the list of connected devices. Is there any way to get more information on these devices ? Then choose the TCP/IP tab in the … For too long, users have not set internet access rules or managed the quality / availability of their home Wi-Fi network – simply because it was too complicated to access.

Once selected, you can change the device name for your network.

Choose Network and then select Connected Devices. IP Address/Device Name/MAC Address/Network Adapter Company/ Device Information/ User Text/ I have 2 unidentified devices on my wireless network. You’ll see some sort of table that includes the hostname and MAC address for every device on the list. The only downside is that these apps will only list active devices – the ones that are currently online.