Please help me to resolve this problem.
After using it for some time (e.g. The issue also sometimes occurs when I lock my Mac and come back to it after ~15 minutes. (SmartDock applies to US and Canada only. (SmartDock applies to US and Canada only. I guess this problem did not even make its way into the issue tracker of the development team for the actual logitech options software.1. Unplugging and re-plugging the mouse's USB adapter didn't work. Please use this form to submit a support ticket to Logitech customer carePlease use this form to submit a social media escalation to customer carePlease enter only one serial number.
If I choose not to restart my system, but wait what will happen, after 30-60 minutes the Logitech Options tool opens. We do seem to be talking amongst ourselves as Logitech are clearly not doing anything about. Using latest Options on the Mac 8.10.64, latest mouse firmware, checked for updates and there are none. Please allow us to assist you with your MX Master 2s and Logitech Options Software concern.Note: JumpStart will email you to arrange a time for the phone call After waiting for some more minutes, the previously opened Logitech Options tool seems to respond again and the custom buttons on my mouse start working again, too.Well, just to give you an update: While using the mouse with my standard bluetooth connection, the issue still occurs for me the same way it did 9 months ago.PS: I noticed something else. A restart or changing of the bluetooth channel would usually fix this.
If I restart my system at this point, the software starts working again most of the time.What a suck software you made. I also can't login into the app by pressing the Google icon.4.
Check this version if it would work properly on your MAC. Thank you for reaching Logitech! Is anyone else having this issue?Thank you for reaching Logitech! It is not responding to any clicks. Just shoddy software.Thanks in advance for the help!2. Instead of making a nice control panel that slots into the Mac System Prefs, they create their own garish, branded, sluggish control center thing, which then doesn't even work properly. Hello florian__, Thank you for contacting Logitech regarding this concern about Logitech Options that crashes on your MAC. I can still click around in the Logitech Options app, but it does not affect my connected mouse. But after the mac update today it has just stopped working. I am currently on the latest Mac OS - 10.14.6. For 90 days from the date of purchase, you have access to configuration and support resources to assist with system, software, and security configuration. Click Start > Control Panel > Hardware and Sound > Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting. I can't afford restarting my Mac two or three times a day just to fix my mouse. If you need to register multiple serial numbers, you can upload a CSV file as an attachment below.Logitech Tap or Smartdock, when purchased as bundle with a mini-PC or a Microsoft Surface Pro, includes Logitech Jumpstart, which helps customers deploy as a Skype Room System or Microsoft Teams Rooms. I have installed the latest version of options on both Windows 10 (8.0.863) and MacOS 10.15 (8.02.86) but logitech flow will not detect other computer.
Apologies for the late response. This has been an issue before after doing a certain update for the Mac OS 10.14.x and the Logitech Options Software. The icon appears in my toolbar at the bottom of the screen but no window opens.3. For 90 days from the date of purchase, you have access to configuration and support resources to assist with system, software, and security configuration. A reboot is the only thing that seems to resolve it.Note: JumpStart will email you to arrange a time for the phone callThe slow tracking speed is killing my wrist , please fix Please enter only one serial number.
Basically, I have been having issues trying to open Logitech Options on my Mac after I updated the OS to Catalina, it just keeps showing the loading circle while nothing is … please use the latest version of Logitech options 8.0.559.
!Same here. This kind of sucks because the newer MacBooks don't have standard USB ports anymore and I always have to use a dongle when using my mouse but at least it fixes the problem.I've tried manually killing the LogiMgrDaemon and having launchd restart it but this doesn't seem to solve thins - trying to start the PrefsPane after this results in a hang. Didn't fix it yet ?!!! It seems that you are using an older version of Logitech Options. After waiting for some more minutes, it seems that all the presses of my custom mouse buttons suddenly get executed all at once. The only functions that still do work are the pointing, scrolling and left, right and middle click.