your best bet is to forget about repairing it yourself. Apr 29, 2016
i RMA my logitech stuff here, called logitech then describe then get the number then call kaira give them number then wait for stock Kaira Technologies (M) Sdn Bhd Suite 4.01, 4th Floor,Block A, Dataran Hamodal, Lot No 4, Jalan Bersatu 13/4, Section 13, 46200 Petaling Jaya, Selangor Darul Ehsan, Malaysia. Really unhappy because the RMA will either result in a new one or a refund. Mar 23, 2014 #7 Thanks, got a g35. Complete amateurs running Microsoft now.If it helps, here is the latest Logitech firmware for the dock display issues: I don't know the last time I actually commented in forums, but the Logitech room devices drove me to it. 0 O. ownryder Honorable. I would just keep contacting the service center if you do not hear from them. I can force reboot through Bomgar or using the power button. 001552171008 Tel: +603-7955 3669 Push out another update that removes the ability to disable Windows Update/Microsoft Store ... now our machines are bricking again. Skype Room System app is on 3.1.100.0It is kind of strange when it freezes, and I've literally been using the device when it happens. The best RMA process I have had was with a Bunn coffee maker (I know, a little OT). We purchased the package from Logitech with the Surface pre-imaged, so we did not image ourselves. Reach out over direct message to me and I will do my best to help.David, are you are still able to provide support or provide a subject matter expert? Logitech G635 is a premium gaming headset, enhanced with the most advanced Logitech audio technology. We have had constant issues with the systems bricking and requiring restarts. After troubleshooting for over a week, making calls and sending emails Logitech finally pointed us to the RMA process for the Surface pro. I probably should have …
... Corsair and a lot of other companies like Logitech, does it that way. It worked on the first day. I tried calling the 800 number on the documentation from Logitech since it says it includes free support for so-many days, but the **bleep** number isn't even in service. After troubleshooting for over a week, making calls and sending emails Logitech finally pointed us to the RMA process for the Surface pro. We finally had a stable version - .16 - after six months of headaches.
GST No. North America — 90 days limited hardware warranty. It sounds like you guys are all having issues with your SRS systems.
Currently the device is not domain joined.
Loading... Unsubscribe from fenoncobra? Socius Recommended for you. Currently the Surface is on Windows 10 1703 with all other current updates installed. Email our data integration team at SELECT YOUR LANGUAGE.
there whole rma process takes about 2 weeks and you will receive a new g930 fresh in the box. Simply put, under normal and comfortable operation I can't use those 2 buttons. - RMA process is email only and can take 2 days for them to respond (or longer) Overall Review: Update: The mini analog stick on the joystick has stopped working correctly. I have tried rebooting it daily in the early morning, but it seems to happen randomly (and usually when someone is having an important meeting). Some of the features such as the "lock the spotlight" are terribly implemented when more than two folks join a meeting (it locks the view for everyone and most folks are clueless why their video layout just changed). Let them know you need it for work and anything they can do to speed up the process would be appreciated. On the second day we started experiencing all the issues you listed and more. It worked on the first day. "So currently we are going no where with this device.
This is impacting customers on mac 10.15.4. Merlin5. Works great .
:(update 2:
I've yet to contact Overclockers or Logitech, gotta … All requests for support end up with Logitech saying "If it isn't hardware then it isn't our problem, call Microsoft." We are starting to look at other products such as Zoom and that may be our only way forward. This is impacting customers on mac 10.15.4. Ketchup Elite Member. Feb 18, 2011 1 0